Frequently Asked Questions
Where are the London Series 2023 games taking place?
Both games will take place at London Stadium within Queen Elizabeth Olympic Park in Stratford, East London, UK, E20 2ST.
When do the games take place?
There are two games in the MLB World Tour: London Series 2023.
The first game is on Saturday 24 June 2023.
The second game is on Sunday 25 June 2023.
Who is playing?
St. Louis Cardinals and Chicago Cubs are playing a two-game series. The St. Louis Cardinals will be the home team for both games.
What time do the games start?
On Saturday 24 June the first pitch is at 6.10 p.m. (BST)
On Sunday 25 June the first pitch is at 3.10 p.m. (BST)
How long does a baseball game last?
The average baseball game lasts around three hours, though there is no time limit as it is not dictated by a clock. Teams alternate between batting and fielding across nine innings. If the game is tied after nine innings, the game will continue until a winner emerges.
Is baseball a family friendly event?
Yes, the London Series is an inclusive event for all ages and children are welcome in all our hospitality suites. Any ticket holder under 16 years of age must be accompanied by an adult aged 18 years of age or over. Anyone entering the venue must be in possession of a valid ticket regardless of age; there are no 'babes in arms' or 'lap tickets.
Will I need a Visa to travel to the UK to the UK from overseas?
If you are coming from overseas, you will need to ensure that you are eligible to travel to the UK. For more information click here.
Do I need to be vaccinated to enter the UK to watch the London Series?
Please visit the UK Government's website here for all entry information related to COVID-19.
What time can I enter London Stadium?
London Stadium will open around three hours before the first pitch, 3.00pm BST (local London time) on Saturday 24 June and 12.00pm BST (local London time) on Sunday 25 June.
What time does my hospitality suite open?
The Hospitality Suites open 30 minutes after London Stadium opens, 3.30pm BST (local London time) on Saturday 24 June and 12.30pm BST (local London time) on Sunday 25 June.
What time does my hospitality suite close?
The Hospitality Suites close 4.5 hours after first pitch or 1 hour after the end of the game, whichever is the earliest.
When and how will I recieve my hospitality tickets?
All hospitality bookers will receive an email over the coming weeks from CSM Hospitality with a hospitality itinerary for their day to share with their guests, and full details of how to download their tickets. Your ticket doubles as your hospitality suite entry pass. All information will follow shortly.
Do I need to bring my ticket to the London Stadium?
Yes. On arrival, all guests must show their ticket on their phone to stadium officials to access the stadium and their hospitality suite. All details to follow.
How do I get to London Stadium?
To plan your visit, check here for information.
Is there parking available?
There will be no general parking at the stadium. We recommend all ticket holders use public transport. However, there will be limited parking for Blue (disability) Badge holders. Blue Badge parking passes can be purchased through London Stadium’s website. The exact location, directions and opening hours of the Blue Badge parking area will be confirmed in due course. Customers purchasing Blue Badge parking will be contacted closer to the event, to gather details such as car registration number, etc. Please add email@example.com to your safe senders list.
Is there additional support for people with disabilities?
London Stadium take pride in providing a dedicated service to all guests. This includes a wide range of features, facilities and services to support our disabled customers. For more information click here.
Can I bring a pram/stroller?
Strollers and prams may be brought and stored at the venue. Scooters, skateboards and any other transport favoured by our youngest fans are not permitted at London Stadium. For locations of where you can store prams click here.
Can I bring a bag into London Stadium?
Check here closer to the start of the series for up-to-date information on our bags policy. Please note there will be security checks in place at the stadium.
Can I bring food and beverage into the ballpark?
Ticket holders may not bring food and beverage into the ballpark unless there are proven medical grounds for doing so. However, a wide range of food and beverage options will be available inside the ballpark. You will be allowed to bring empty plastic bottles of any size with the tops removed, unless indicated otherwise, to use at the refill points inside the Venue, however metal bottles are not permitted.
There is no strict dress code. We suggest smart/casual attire. Club jerseys and caps are welcome.